Testimonials
‘I have been a client of Ainsworth for three years. I am extremely grateful for their support throughout this time. Their support has not only been in relation to the delivery of my ostomy appliances. Which is very important, but when I have had issues with my stoma (such as leaks) I have been able to ring the Ainsworth Team. Every one of them has been thoughtful, kind and provided an excellent level of service. I see other people on social media complaining about other companies who didn’t provide them with this level of services, to them, I would have no hesitation in recommending Ainsworth to other Ostomates!’
‘Having previously had my medical equipment supplied by two large, inefficient and uncaring organisations, I began looking for a small company to supply my medical equipment needs. Six years ago, I found Ainsworth’s, a family-run business. Since then, they have supplied my ostomy and related equipment in a friendly, efficient and family way. I have not regretted my move to Ainsworth Surgical Supplies. Therefore, I have no hesitation in recommending this small family run company, who always puts their customers first.’
‘I started using Ainsworth’s services in 2010! From the very first contact, they have been fantastic. I have never known a company where every single member of staff is friendly, helpful and supportive. I can’t recommend your company enough, thank you for everything!’
‘I have been with Ainsworth for many years and always found them helpful and efficient. The team are always very pleasant on the phone, and I can always rely on them getting my delivery to me on time! I would recommend them to anybody – great service!’
‘I have been a client of Ainsworth’s for two years. I was originally with two different surgical suppliers. I would not hesitate to recommend them as they are very efficient, “no problem” should be their trademark. They are all very kind and helpful, and the standard of their service is in my opinion the best in the market place.’
‘I have known Chris and the team at Ainsworth Surgical Supplies for 20 years. Not only do they provide a fantastic delivery service, there is always somebody at the end of the phone to give help and advice on any problems that crop up. If you’re new to your ostomy, I can’t think of anyone better to guide you to coping and confidence and getting on with your life. Can’t recommend highly enough.’
‘I have been a client of Ainsworth’s for two years. I was originally with two different surgical suppliers. I would not hesitate to recommend them as they are very efficient, “no problem” should be their trademark. They are all very kind and helpful, and the standard of their service is in my opinion the best in the market place.’
‘I have been using Ainsworth’s service for around 6 years now. I have always found the staff helpful and the supplies reliable. I always get mail from other services to try their products, but why try something else when it’s not broken? I highly recommend Ainsworth Surgical Supplies to anyone that has my condition, and I wouldn’t change at any cost.’
‘I have been ordering from Ainsworth Surgical Supplies for 13 years and have always found all the staff very efficient, friendly and ready to help if I have any queries. This is backed up by an extremely prompt delivery service. All in all, Ainsworth’s are a top class supplier.’
‘I would like to take this opportunity to say that the quality of service offered by your team has been highly impressive. Every aspect of your service has been beyond reproach and every member of staff has been courteous, polite, and reliable. I am continuously impressed by the excellent service. It has been fast and efficient. It makes a pleasant change to deal with Dave as he takes pride in providing a first class service with a smile. Keep up the good work and thank you so very much for your help so far.’
‘Ainsworth Surgical Supplies are an excellent company to deal with. They are helpful and courteous. They have an excellent delivery record. We have dealt with them for over 8 years and would recommend them to anyone.’
‘I would highly recommend this company. I has having a bad time and going through a rough patch using bags, rung them up coming to Easter and without hesitation they provided me with a supply within the day. Very good, friendly, family orientated business with excellent customer service.’
‘I have been a customer of Ainsworth Surgical Supplies for ten years and never once have I had to make a complaint. My order has been delivered on time when I want it, fast friendly service. I am very satisfied with everything. Well done to all the staff.’
‘I have been a client of Ainsworth’s now for almost 10 years and in all that time they have provided me with an excellent personal service, they always introduce themselves when I ring so I know who I am talking to. When I had an allergy to the pouches I used, they sorted me out within the day with whatever I needed and never let me feel I was being a nuisance. Staff are always courteous and very professional. A friendly company.’
‘I have been with Ainsworth’s from the very beginning. I have always been more than satisfied with the service you give, and also the friendliness of the staff. They are always on hand in an emergency, the customer always comes first. A very personal service which does not happen very often in this day and age. Please keep up the good work.’
‘Ainsworth Surgical Supplies have been supporting us for the last 6 years with a first class service. They are always ready to help or advise in a cheerful and friendly manner and punctual with their deliveries. Thank you Christine and all the team.’
‘I had my ileostomy in 1980 and have used Ainsworth Surgical supplies ever since then. That’s well over 30 years. I have no reason to look anywhere else. They are a friendly family run business who provide excellent, quick, reliable service for all my needs. I usually ring in my prescription order to the office to be greeted with a friendly receptionist who already knows my details and is able to tell me when the order will be delivered. They keep me advised of other products and the supplies come packaged safely within a couple of days. They are without doubt a reliable and conscientious company to deal with and always provide excellent service.’
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